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This store has earned the following certifications.
Soft and Warm Wool Felt Upper - Crafted from high-quality wool felt, providing extra softness and warmth. - Ideal for those who seek a comfortable and cozy fitting boot.
Unlined Underneath the Upper for Comfort and Warmth - The unlined design of the upper ensures breathability and prevents build-up of moisture. - Enhances comfort during colder weather conditions, keeping your feet warm and dry.
Anatomically Correct, Suede Lined, Natural Cork-Latex Footbed - Designed to offer the perfect arch support, promoting natural foot alignment. - Suede lining adds a touch of luxury and enhances comfort. - Natural cork and latex provide excellent shock absorption and cushioning for all-day wear.
Raised Toe-Bar and Neutral Heel Profile - The raised toe-bar adds stability and support, especially during walking or standing. - The neutral heel profile ensures a balanced and natural gait.
Deep Heel Cup - Provides a snug and secure fit for added comfort and support. - Ensures your foot stays securely in place, reducing the risk of slipping.
Flexible, Lightweight and Shock-Absorbing EVA Sole - Made from flexible EVA, the sole ensures easy movement and ideal shock absorption. - Lightweight design for all-day comfort and reduced fatigue. - The EVA sole offers excellent durability and flexibility, making it suitable for various terrains.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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